Windshield Replacement FAQ’s

Windshield Replacement FAQ’s

When it comes to handling insurance claims for windshield replacement and repair in Pennsylvania, we have remained the preferred shop for customers and insurance companies for several years now. For those of you who have comprehensive coverage on your vehicle, there is a very good chance we can repair your windshield with no out of pocket cost to you!

If you need a windshield replacement anywhere in Pennsylvania, we can collect your deductible and bill your insurance company for the rest of the windshield replacement cost, leaving you with a free new windshield and nothing to worry about.

We have been helping customers with their windshield repair and replacement throughout Pennsylvania for years now, and here are some of the most common questions (and the answers) we get from our customers:

Q: Will True Blue Auto Glass come to me if I’m in Delaware Valley, PA?

A: Absolutely, we perform mobile auto glass repairs and replacements in the following counties:

  • Delaware County
  • Montgomery County
  • Chester County
  • Montgomery County
  • Bucks County
  • Berks County and
  • Philadelphia County

Wayne and the entire Main Line area, along with King of Prussia, Malvern, Downingtown, Broomall, Havertown, Aston, Pottstown, Limerick, Royersford, and Reading are some of the few areas where we frequent. If you are anywhere here, just give us a call and we’ll come right over!

Q: Does True Blue Auto Glass offer warranty on a windshield repair and windshield replacements in Pennsylvania?

A: Yes, we offer lifetime warranty on all repairs. If it ever cracks, doesn’t pass inspection or you simply don’t like the way our repair work looks, we will credit the complete cost toward the replacement. For more information on our warranty, click here.

Q: How do you stack up against the competition on price and service?

A: To get an idea of how we provide value to our customers, Google “True Blue Auto Glass, Wayne” or “True Blue Auto Glass, Phoenixville” and check our reviews. We are proud to say that we have over 500 combined reviews combined and a 5-star average rating. To learn more about how we offer better pricing, click here.

Q: Do you offer mobile windshield replacement and if so, what is the extra cost?

A: Yes, you can schedule a mobile windshield replacement or repair anywhere in the above-mentioned areas. Not only that, we’ll come to you without charging you a single extra penny. We never charge a disposal fee, either.

Q: How soon can I get the work done?

A: We usually come to you and complete the job the same day or by the next day. You can ask us when you call for more information on when we’ll come over.

Q: I’m thinking about filing an insurance claim but don’t know if I should. What should I do?

A: We can help clear your confusion. We have direct billing arrangements with all insurance companies who operate within Pennsylvania. You can call us to learn more about your particular situation.

Q: Can I have my windshield replaced with the original equipment manufacturer glass (OEM)? I have a BMW/ Mercedes/ Audi/ Volvo/ Subaru/ Porsche/ Honda/ GMC/ Ford/ Chevrolet.  Will it be “factory” auto glass?

A: Absolutely! We can give you a quote for both OEM and aftermarket options and talk to you about the differences in each. Get in touch for an OEM Windshield Replacement quote. We’ll just need your VIN number and will be able to give you a detailed cost comparison of Aftermarket vs. OEM glass.

We can also talk about why you might want to go with one over the other.

Today, there are many vehicles which have advanced safety features like lane departure warning systems and therefore require the use of OEM parts. If you’d like to get some information before calling us, visit us here to get an aftermarket quote.

If you have a question that isn’t listed above, don’t hesitate to call us. We love helping people and showing them the ‘True Blue Auto’ way. We take our time with you and make sure you are completely comfortable with the process.

Best regards,