Common Questions about Rear Windshield Replacement

Rear Windshield (Rear Window) Replacement

Our customers have a lot of questions when it comes to replacing their rear window – sometimes referred to as rear windshield.  Take a few minutes to read through the most common questions we get from our customers.

What do you call the glass at the back of a car?

Sometimes people say they need a “windshield replacement” and when we hear this, most people are referring to the glass at the front of their car, not the back.  So, with an easy question, we clear things up just to be sure we respond with the correct piece of glass.  We refer to the “rear windshield” or “rear window” as the “back glass”. Again, we get really specific with our customers about which piece of glass they need in order to avoid any confusion.

How much does it cost to replace the back windshield – or the back glass?

The short answer is – it depends.  There is wide range of prices – from as little as $200 to well over $1000.  It simply depends on the year, make and model of the vehicle.  We replace windshields and every other piece of auto glass on a wide variety of cars, trucks and SUV’s so as you can imagine, there are a lot of different pieces of glass involved in the replacement work we do.  It’s always easy to get a quote from us – simply call us at 610-935-5588 or visit our auto glass replacement online quote page.

What are the lines on the back windshield – (rear window or back glass)?

Those fine wires are used to heat the glass. This helps to defrost ice and also defog the back glass.  In the replacement process, we connect the new wiring harness and test the defrosting feature before we leave you and your car.

Is the rear windshield covered by insurance – (rear window or back glass)?

In most cases, we find there is insurance coverage for the replacement of your back glass.  We are an approved auto glass shop and have direct billing arrangements with all insurance companies.  Give us a call before contacting your insurance company so we can help you with your decision on whether or not to file a claim.  We are experts at working with insurance companies. Use as a resource to understand your options.

Is it illegal to drive a car with a cracked windshield?

As you can imagine, driving with a crack in any piece of your vehicle’s glass is not safe.  Here is a link the PA Code related to vehicles inspections.  Take a look at section 2 for information on glass.  In many cases, driving with a broken piece of glass could be considered illegal.

How do I identify my windshield?

This comes up more and more frequently.  As vehicles become more sophisticated, manufacturers are making cars that have many different options related to the glass.  In some cases, when there are multiple options, the only way to determine what a vehicle needs is by the “VIN”.  The VIN (abbreviation for vehicle identification number is the vehicle’s serial number.  With this number, the manufacturer is able to tell us exactly what piece of glass is needed for your car.  If you’re curious about VIN numbers, here’s how they work, take a look at this image.  Each of the 17 digits in the VIN have a purpose.

How do you replace a rear windshield? – (rear window or back glass)?

Before we come to you (there’s never a charge for our mobile service – we come to you – wherever it is most convenient – for you), we make sure we have the correct piece of glass and that it is inspected prior to installation.  The first step in the installation process is to inspect the vehicle’s damage very carefully. Next, we remove the damaged glass and prepare the vehicle’s body for the new glass.  We then do a thorough cleaning of the interior of your car. If you have a broken rear windshield, you know what a mess it is.  We then install the new replacement glass, hook up the rear defroster, and clean the newly installed glass.

Does True Blue Auto Glass offer a warranty.

Just like the big national companies, like Safelite, we offer a national lifetime warranty on our work. If you ever have any problems or concerns, just give us a call.  We’ll send a trained technician out to you to do an inspection and then we’ll work with you to get the problem resolved.

How long does it take to replace a rear windshield? – (rear window or back glass)?

From removal of the damaged glass to installation of the glass, the entire process takes approximately one hour, and the vehicle needs to sit for an additional hour to give the urethane time to cure.

How do I schedule windshield replacement and windshield repairs with True Blue Auto Glass?

It’s really easy to schedule with us!  You can call us or schedule online.  For windshield (or any other piece of glass on your car) replacement, click here.  For repairs, click here. You’ll get an instant quote and then you’ll be shown a calendar – pick the date and time frame that works for you and we’ll be there to help you.  If you have questions before scheduling, give us a call.  Our friendly customer service team will be happy to help you.